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Lautaro Torres
Lautaro Torres

IO: the app that connects you with public administrations in a simple and secure way

- How to download provide the links to the app stores and the requirements for using it - How to register and log in: explain the SPID or CIE authentication methods and the PIN or biometric options H2: What services can you access with - COVID-19 Green Certifications: describe how to request and display the digital certificates for vaccination, recovery or testing - Messages and communications: explain how to receive relevant notifications from public administrations and how to manage them - Deadlines and reminders: show how to keep track of your obligations and appointments with the public administration and how to add them to your calendar - Payments and taxes: illustrate how to pay services and taxes from the app or by scanning QR codes, and how to view your payment history H2: What features are coming soon to - Carta Giovani Nazionale: introduce the new service that allows young people between 18 and 35 years old to access discounts and benefits for cultural, sportive and educational activities - Other public services: mention some of the upcoming services that will be integrated with, such as health, education, transport, etc. H2: How to give feedback and contribute to - Report issues and suggestions: explain how to use the app tools to report problems or propose improvements - Follow the project roadmap: provide the link to the website where users can see the progress and the plans of the project - Join the community: invite users to join the IO community on social media, forums, newsletters, etc. H2: Conclusion - Summarize the main points of the article - Encourage users to download and enjoy its benefits - Provide a call to action and a link to the app stores Table 2: Article with HTML formatting What is and why you should download it

If you are an Italian citizen, you probably have to deal with various public administrations, local or national, for different purposes. Whether you need to pay taxes, request certificates, book appointments, access health services, or anything else, you may find it hard to navigate through different platforms, websites, apps, or offices.

Wouldn't it be great if you could have all these services in one place, easily accessible from your smartphone? Well, that's exactly what is. IO is the app of public services that allows you to interact with various public administrations in a simple and secure way. You can collect all their services, communications, and payments in a single app, saving time and hassle.


In this article, we will show you what benefits offers to you as a citizen, what services you can access with it, what features are coming soon, and how you can give feedback and contribute to its improvement. By the end of this article, you will want to download right away and enjoy its advantages.

How to download

To start using, you need to download it from the app store of your device. IO is available for Android, iOS, and Linux devices. You can find the links below:

The app is free and does not require any subscription or registration fee. However, you need to have some requirements in order to use it:

  • You need to be an Italian citizen or resident

  • You need to have a valid identity document (ID card or passport)

  • You need to have a SPID (Public Digital Identity System) account or a CIE (Electronic Identity Card)

How to register and log in

Once you have downloaded, you need to register with your SPID credentials or your CIE. SPID is a system that allows you to access online services of public administrations with a single username and password. CIE is a smart card that contains a microchip with your personal data and biometric features.

If you don't have a SPID account or a CIE yet, you can request one from the official websites of SPID or CIE. You will need to provide some personal information and verify your identity through a video call or by visiting a physical point of recognition.

After you have registered with your SPID or CIE, you can log in to by scanning the QR code that appears on the app with your smartphone camera. Alternatively, you can enter your SPID username and password or tap your CIE on the back of your phone if it has NFC technology.

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Once you have logged in, you can choose to set a PIN code or use your fingerprint or face recognition to access the app faster and more securely. You can also enable push notifications to receive messages and alerts from the public administrations.

What services can you access with

With, you can access a variety of services from different public administrations, such as:

COVID-19 Green Certifications

If you have been vaccinated, recovered, or tested negative for COVID-19, you can request and display your digital certificates from the app. These certificates are valid for traveling within the European Union and for accessing certain activities and venues in Italy, such as restaurants, cinemas, gyms, etc.

To request your certificates, you need to enter your health card number and a verification code that you can obtain from the official website of the Ministry of Health or from the Immuni app. You can also scan the QR code that you received when you got vaccinated, recovered, or tested.

To display your certificates, you just need to open the app and tap on the "Green Pass" section. You will see a QR code that contains your personal data and your COVID-19 status. You can show this code to the authorities or operators who will scan it with their devices to verify its validity.

Messages and communications

With, you can receive relevant notifications from various public administrations, such as municipalities, regions, ministries, agencies, etc. These notifications may include information about your rights, obligations, deadlines, opportunities, or services that are related to you.

For example, you may receive messages about:

  • Your tax returns and refunds

  • Your pension and social security contributions

  • Your driving license and vehicle registration

  • Your school enrollment and exams

  • Your waste collection and recycling

  • Your public transport and mobility options

  • Your cultural and leisure activities

  • And much more!

You can manage these messages from the app by choosing which ones to receive, archive, delete, or mark as read. You can also reply to some messages if they require your feedback or action. Deadlines and reminders

With, you can also keep track of your obligations and appointments with the public administration and never miss a deadline. The app will remind you of the dates and the actions you need to take to fulfill your duties or to enjoy your rights.

For example, you can see reminders about:

  • Your tax payments and deadlines

  • Your vehicle inspections and insurance renewals

  • Your health check-ups and prescriptions

  • Your voting and electoral registration

  • Your scholarships and grants applications

  • And much more!

You can also add these reminders to your personal calendar by tapping on the "Add to calendar" button. This way, you can have a complete overview of your commitments and plan ahead.

Payments and taxes

With, you can also pay for services and taxes from the app or by scanning QR codes. You can use your preferred payment method, such as credit card, debit card, bank transfer, or Satispay. You can also activate the cashback program to get a refund for your transactions.

For example, you can pay for:

  • Your municipal taxes and fees

  • Your university tuition and fees



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